We proudly ship to all U.S. states, plus offer international shipping to Canada. During checkout, the delivery cost and estimated timing will be calculated based on your address.

Shipping costs are calculated per order (based on things like weight, size, and destination) once you have entered items into your basket and have proceeded through the check-out.

Orders shipped outside of U.S. are subject to customs, duties, and taxes as determined by the destination country. These charges are payable by the recipient and are NOT included in the shipping cost.

We offer a 60-day return policy at any of our three locations with receipt. Full cash or credit refunds will only be given if you have your receipt present. If items are damaged, smell (smoke, body odor), or are in poor condition, we cannot accept these items for a return. We accept items that are unworn, unwashed, and in "like-new" condition. Returns and product conditions may be interpreted by the store manager.

We offer 60 day return or exchange policy with receipt. Excessively worn merchandise not accepted. Custom orders and gift cards cannot be returned or exchanged.

Please return items using your preferred carrier with a trackable shipping option. Be sure to obtain a tracking number to confirm proof of delivery for your package. We are not responsible for any parcels lost during transit.

Upon receiving your returned items, returns are generally processed within 3 days. However, during busy periods, such as holidays, processing may take longer, so please allow up to 14 business days.

Customers are responsible for the return postage. Shipping and processing charges are non-refundable. Please include a note with your order number and phone number inside the postage.

Ship returns to:

BFLO Store Returns

5225 Goodrich Road

Clarence, NY 14031

An online customer has the option of exchanging an item for a different size or requesting a refund. The option should be stated in a note with the return that also includes the order number and customer phone number. The customer is responsible for the payment of the return postage.

Upon receipt, the requested exchange size will be shipped to the customer. If a refund is requested, a refund less the original shipping cost will be refunded back to the original form of payment.