In-store Return Policy
We offer a 60-day return policy at any of our three locations with receipt. Full cash or credit refunds will only be given if you have your receipt present. If items are damaged, smell (smoke, body odor), or are in poor condition, we cannot accept these items for a return. We accept items that are unworn, unwashed, and in "like-new" condition. Returns and product conditions may be interpreted by the store manager.
Online Return Policy
We offer 60 day return or exchange policy with receipt. Excessively worn merchandise not accepted. Custom orders and gift cards cannot be returned or exchanged.
Ship returns to:
BFLO Store Returns
5225 Goodrich Road
Clarence, NY 14031
Frequently Asked Questions
Yes, you may return in-store items to any of our three locations, no matter which location you purchased the product at. Please bring a valid receipt.
If an item is being returned with a gift receipt, we offer store credit but no reimbursement of funds.
Yes, you may return online items in store at our Transitown location. Please come prepared with your online order and confirmation number.