At The BFLO Store, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us in-store, online at www.bfloshop.com, or interact with us through events, promotions, and digital platforms.

1. Information We Collect

When you shop or interact with us, we may collect the following types of information:

• Personal Information You Provide: Name, email, phone number, shipping and billing address, payment details, account logins, or loyalty program details.
  
• Purchase Information: Products purchased, order history, returns, and preferences.
  
• Technical Information: IP address, browser type, device details, and cookies when you visit our website.
  
• Engagement Data: Information from social media interactions, newsletter sign-ups, contest entries, and in-store event registrations.
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
  
• Personalize your shopping experience with promotions, offers, and recommendations.
  
• Improve our website, stores, and services.
  
• Send you updates about events, product launches, and special offers (only if you opt in).
  
• Comply with legal, financial, and security requirements.
  

3. Sharing Your Information

We do not sell your personal information. We may share it only in these cases:

• Service Providers: With trusted partners who help us with payments, shipping, marketing, and website hosting.
  
• Legal Requirements: If required by law, regulation, or to protect our business, employees, or customers.
  
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
  

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized ads. You can manage your cookie preferences through your browser settings.

5. Your Choices

• Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  
• Access & Updates: You may request access to or correction of your personal data.
  
• Data Deletion: You may request we delete your information, subject to legal or contractual obligations.
  

6. Security

We use reasonable physical, electronic, and administrative safeguards to protect your information. While we work to secure your data, no method of transmission over the internet is completely secure.

7. Children’s Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children.

8. International Customers

If you shop with us from outside the United States, please note that your information will be processed and stored in the U.S., where privacy laws may differ from your home country.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

The BFLO Store
Email: info@bfloshops.com
Phone: 716-616-9096
Address: 4199 Transit Rd, Williamsville, NY